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PostPosted: 19 Jul 2015 01:18 
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So one of my skins sold to a buyer back in April that I had listed in the marketplace.

I just logged back into Steam for the first time in several months and the skin is once again in my inventory. It has a red note under it that says "This purchase was refunded at a later time."

Has anyone else run into this? I browsed over Steam's return policy and can't find anything specific to marketplace skins. How is this allowed?? You can buy a skin off of someone and then return it to them without their consent for a refund?


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PostPosted: 19 Jul 2015 09:59 
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The person probably bought it with a stolen credit card, so the purchase was revoked and you got your item back.

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PostPosted: 19 Jul 2015 18:23 
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Hmm, well that sucks, as the item is worth $15+ less now.
It seems to me that the credit card company or Valve should have somehow covered that loss.

To stick it back in my inventory without consent is wrong. Not all that surprised though considering its Valve.

I wonder what they would have done had my Wallet balance been $0 when they went to make the return? They must have multiple rules for handling this type of situation.


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PostPosted: 19 Jul 2015 18:31 
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I don't know much about the legalities of it, but that seems pretty reasonable. It would be like if somebody bought a car off you with counterfeit money. It would be great to get the car back in return for turning the counterfeit money back to the seller, even if the car is suddenly worth a bit less later, because what you originally got for it wasn't real anyway. It seems absolutely absurd for the Secret Service to be like "Well... I mean, you tried to sell it. And it's not you're fault he used counterfeit money. And I'm sure you don't consent to getting your car back, so I guess this is the only solution."

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PostPosted: 19 Jul 2015 23:04 
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I don't know much about the legalities of it, but that seems pretty reasonable. It would be like if somebody bought a car off you with counterfeit money. It would be great to get the car back in return for turning the counterfeit money back to the seller, even if the car is suddenly worth a bit less later, because what you originally got for it wasn't real anyway. It seems absolutely absurd for the Secret Service to be like "Well... I mean, you tried to sell it. And it's not you're fault he used counterfeit money. And I'm sure you don't consent to getting your car back, so I guess this is the only solution."
Huh? I don't think I'm understanding your point.
In your example, you would be giving something back of no value (counterfeit money) for something that does have value, your depreciated car. Why would you not consent to that? In this case, you were responsible for the oversight of the illegal transaction so the onus is on you and you should take what you can get.
In the Steam situation, Valve is responsible for the oversight of the illegal activity when they accept someone's credit card info without proper vetting. They can also create more of their "Steam Points" or "Virtual Dollars" at any time. It's not real money. Just like they can create more skins on a whim. So what they should have done after detecting the fraud is confiscate the skin, shut down the account and leave my Steam Point balance intact.
I'm going to call them about this when I have some time and can't wait to hear what they have to say. Also curious to know what they would have done had my Steam Points balance been 0.


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